Privacy Policy

This Privacy Policy describes how Structurify.ai ("we", "us", or "our") collects, uses, and protects your information when you use our document extraction service.

1. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Company name (optional)
• Password (encrypted)
• Payment information (processed by our payment partners)

Document Data

When you use our service, we process:

• Documents you upload for extraction
• Extracted data from your documents
• Extraction templates you create

Usage Information

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences

2. How We Use Your Information

We use your information to:

• Provide and improve our document extraction service
• Process your transactions and manage your credits
• Send service-related communications
• Provide customer support
• Analyze usage to improve our service
• Comply with legal obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Documents are processed in isolated environments
• Access to data is strictly controlled and logged
• Regular security audits and penetration testing

Your uploaded documents are retained only as long as necessary to provide the service. Extracted data is retained until you delete it or close your account.

4. Your Rights (GDPR)

You have the following rights regarding your personal data:

Right to Access

You can request a copy of all personal data we hold about you at any time through your account settings or by contacting us.

Right to Export

You can export your data, including extracted results and templates, at any time using the export feature in the application.

Right to Delete

You can delete your data at any time:

• Delete individual documents and extractions from your account
• Delete your entire account and all associated data
• Request complete data deletion by contacting us

When you delete data, it is permanently removed from our systems within 30 days.

Right to Rectification

You can update your account information at any time through your account settings.

Right to Object

You can object to processing of your data for direct marketing purposes.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage

You can control cookies through your browser settings. Disabling cookies may affect some features of our service.

6. Third-Party Services

We use the following third-party services:

• Payment Processing: Stripe, PayPal (for credit purchases)
• Cloud Infrastructure: AWS, Google Cloud
• Analytics: Google Analytics (anonymized)
• Security: Cloudflare

Each third-party service has its own privacy policy governing its use of your data.

7. Data Sharing

We do not sell your personal data. We may share data only:

• With your consent
• With service providers who assist our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

8. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EU data transfers.

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from children.

10. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

• Email: privacy@structurify.ai
• Address: DscvryAI Ltd, London, UK

11. Policy Updates

We may update this policy from time to time. We will notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.